How do you select the right Contract office cleaning company?

Whilst it may not be difficult to find a contract office cleaning company being able to find a company that can do the work quickly and effectively is a little more difficult to do. What questions should you ask in order to ensure you are choosing the best cleaning contractor for your business?

Here are a few topics to think about that will help you answer these questions.

Do you think the person you are talking to really understands what you are looking for in your office cleaning service contract standards? Have they visited your office and walked around it to see what needs to be done. Did they ask you enough questions to get your opinions of what you need? The representative should be able to translate your needs into specific instructions for the cleaners.

If you are planning some special visit e.g. your board of directors visiting your regional office or a open day for customers will the cleaners work around that to give special cleans before and afterwards?

What about feedback? This is not simply signing a weekly/monthly survey form you need to be able to see what effect your feedback has on the cleaning methods and standards.

Quality control inspections.

There should be scheduled and spot checks throughout the office cleaning contract period. The contract manager should make a planned visit at designated intervals early into the contract. This way, any initial problems can get resolved quickly. After this, random spot checks should be made in order to ensure that the cleaners are doing the job as per your agreed specifications.

Communication channels should be available to enable you to contact cleaning managers quickly easily and that they responsive. You should always be able to contact the cleaning company for any problem. It is also important to understand how your calls are going to be handled and that you will be confident that your issue will be dealt with promptly and professionally at all times.